Inkray

Support

How can we help?

Email us at support@inkray.xyz and we'll get back to you. We review reports of objectionable content and abusive behavior within 24 hours.

Report content or a user

In the mobile app, tap the ⋯ menu on an article, or press and hold a comment, and choose Report. You can block a user from the same menu — their articles and comments are then hidden from you everywhere in the app. Blocked accounts are listed under Profile → Blocked Users if you want to unblock someone.

You can also email support@inkray.xyz with a link to the content. We have zero tolerance for objectionable content or abusive users, and we remove content that breaks our Community Rules.

Report an AI assistant response

The Chat tab in the mobile app is powered by an AI model, and its answers can be wrong. Press and hold any response and choose Report to send it to us. You can turn the assistant off entirely under Profile → About → AI assistant, which stops your messages from being shared with our AI provider.

Account and data

To delete your account, open the mobile app and go to Profile → Delete Account. This permanently removes your account record and personal data — profile, likes, bookmarks, comments, points, notifications, and push tokens. If you cannot access the app, email us and we will do it for you.

Note that articles published to the public blockchain are permanent and cannot be erased by anyone, including Inkray. See our Privacy Policy for the full picture.

Trouble signing in

Inkray supports Sign in with Apple, Google, and pairing the mobile app with the website via QR code. Each sign-in method creates its own separate account, so if your content looks missing, check that you signed in the same way you did originally. You can also browse as a guest without an account.

Still stuck?

Write to support@inkray.xyz. Telling us your username, your device, and what you were doing when it went wrong helps us fix it faster.